Refund Policy
SUBSCRIPTION REFUND POLICY:
We value your commitment to our services and strive to provide the best experience possible. However, we understand that there may be circumstances where you may need to request a refund for your subscription.
- Refund Eligibility:
Refund requests must be made within 7 days of the initial purchase of the subscription. After this period, no refunds will be issued.
- Prorated Refunds:
If a refund is requested within the eligible period, a prorated refund may be issued based on the unused portion of the subscription.
- Auto-Renewal:
Subscriptions are set to automatically renew at the end of the subscription period. To avoid being charged for the next period, you must cancel your subscription before the renewal date. No refunds will be provided for automatic renewals if the cancellation request is made after the renewal has been processed.
- Refund Process:
To request a refund, please contact our support team at headoffice[at]lubindia[dot]com. Refunds will be processed within 10-15 business days and credited back to the original payment method.
DONATION REFUND POLICY:
We deeply appreciate your support through donations. Donations help us achieve our mission and make a significant impact. However, we recognize that there may be rare cases where a refund is necessary.
- Refund Eligibility:
Donation refund requests must be made within 7 days of the donation date. Refunds will be issued at the discretion of the organization.
- Non-Refundable Donations:
Donations made as part of a fundraising event, special appeal, or where a tax receipt has been issued, are generally non-refundable.
- Refund Process:
To request a refund for a donation, please contact our support team at headoffice[at]lubindia[dot]com with the details of the donation. Refunds will be processed within 10-15 business days and credited back to the original payment method.
CONTACT INFORMATION:
If you have any questions or need assistance with a refund request, please reach out to us at:
Laghu Udyog Bharati, Shri Vishwakarma Bhawan, 48, Deen Dayal Upadhyay Marg, Rouse Avenue, New Delhi – 110002
Phone: +91-11-23238582
Email: headoffice[at]lubindia[dot]com
We are here to help and ensure a fair and transparent process for all our users.
CHANGES TO THE REFUND POLICY:
We reserve the right to update or modify this refund policy at any time without prior notice. Any changes will be posted on this page, and it is your responsibility to review the policy periodically.